DIAGNOSTICS, REPAIRS & SOLUTIONS

We’ll help with the usual stuff: my computer’s too slow, my son just downloaded a game and now it’s really too slow, it won’t print, what does that box mean? – you know, all the little roadblocks that aren’t so little when you really need your computer to work. Most times we can diagnose your PC online without even having to step foot into your home. If we can’t, we’ll come to you or you can leave your laptop at our convenient drop-off location. We know you want a simple solution and that’s what we aim to give.

PROGRAM SUPPORT

I’ve heard this program can help me do a lot of really cool things but where is/how do I/what in the world is that? Let Cowbell show you how. With our remote software, we can make it easier than ever to tutor you on your new toys.

UPGRADES & PREVENTION

We can help keep you current, safe and protected:


AntiVirus/AntiSpyware/AntiMalware: We’ll “anti” anything you don’t want and keep everything you do.


Backup: Imagine your computer dies. Not temporarily either, but really, really dies. Now imagine all the work, data, photos, downloaded music – you name it – that dies with it. Now imagine that Cowbell Systems has already created a customized data restore plan. Feel better? Based on our assessment, we can set up your computer with a basic scheduled backup, a secure backup to the internet, or a complete snapshot of your disk that you can keep and use anytime. Now that’s peace of mind that we believe might actually improve your sleep, dreams and golf swing. Not a bad investment.


Upgrades: People talk about getting “more memory” or a “bigger hard drive.” Sounds good, but not too sure about how to get it? Or even if you need it? Cowbell can advise you on what to buy and help you install it. Or save you some money if we can come up with a better alternative.


Digital Camera Setup
The printer! The ink! The endless color cartridges! And let’s not forget all those little disorganized thumbnails scattered hither and yon. Let Cowbell show you how to best capture, keep and store those precious memories and, best of all, share them with the people you love.


New Printer Setup and Printer Sharing
Let us figure out how to get your stuff going to the right machine from the right computer, using the right paper. We believe you have better things to do with your time than watch that blinking “needs attention” light and slogging though menus. Go look at a nice lunch menu instead while we get it working.


Windows Vista Upgrade Assessment
Interested in Microsoft’s latest and greatest? We can tell you if you’re ready, and if you’re not.


Music Player Setup
You heard about them, bought one and now it sits in a sea of Styrofoam peanuts… Let Cowbell get your tunes going, over the internet or in your home.


Webcam Setup
You really like to chat online and how much cooler would it be to see your pal while it’s happening? And what does your dog do all day while you’re gone? Let Cowbell set up your webcam and show you how to use the internet for (almost free!) phone calls, video conferencing, or just making funny faces.

SECURITY ASSESSMENT

Can someone access your files? How would you even know? Let Cowbell do a complete security assessment of your computer and show you how to stop the interlopers.

• Minimum Security: The very basics that every computer user should have in place.
  
• Medium Security: If you perform more than the usual home banking or you work with proprietary data at home, you may need to up your security.
  
• High Security: Even if you’re not CIA, you may be dealing with files that need the ultimate in secure protection. Cowbell can make sure every file is safe from your PC to your firewall and beyond.

Data Wiping and Disposal
Are you getting rid of an old computer or hard drive? We can help you be ultra sure nobody can read your deleted files. (You’d be surprised.)


Encryption
Cowbell can show you the easy way to make sure nobody but you and your circle of trust comrades can read your current files. Plus, what’s cooler than your very own encrypted file? It’s really the little pleasures.


Secure Email
Okay, enough said here. Nobody, and we mean nobody, should be able to access your personal emails but you. Let us show you how to protect yourself.

NETWORK

If you need to move files between two PCs or if you need internet access for your whole family, let Cowbell find and install the right equipment for you.

Advanced Network Services
Do you need a special firewall configuration or need some help setting up your Windows Media Center? Maybe you want to be able to get to your home computer securely from your laptop – even when you’re travelling. Let Cowbell show you how with our Advanced Network Services.

IT AIN'T EASY BEING GREEN

But it’s worth it. Our bread and butter are computers and we recognize that they are not exactly the most earth-friendly contraptions. We want to do everything we can to help strike a balance between what’s good for us and what’s good for our planet. Let Cowbell help you dispose of your old monitors, computers, toner and printer cartridges, batteries and hard drives in a manner that is safe for the environment and for your privacy.

SITE SERVICES (Free With Membership!)

Check out Cowbell’s website often to get the latest on how to keep your computer protected. Find tips on scripting, find out how to service your computer yourself, or just to see what we’re thinking about on that particular day. If you’re computer-curious, we’ve got your fix.

CUSTOM SERVICES & CONSULTING

Do you have a problem that isn’t described here? Did you read about something on the net that you want our opinion on? Or do you just have a crazy computer idea you want to see realized? (Our favorite.) Don’t be shy – give us a call because we are always eager and ready to field those questions that make our contemporaries scratch their heads. If we can help, we will. If we can’t, we’ll help you find the right resource. We can’t wait to hear from you.